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Role-Playing Lab

Scheduling an Appointment

You're calling a doctor's office to schedule an appointment. One person is the receptionist, the other is the patient.

Role A: Recepcionista (Receptionist)
You work at the doctor's office and manage the schedule
Role B: Paciente (Patient)
You need to make an appointment and have a busy schedule
Turn 1 of 12
Your Turn: Recepcionista (Receptionist)
You work at the doctor's office and manage the schedule

Answer the phone and greet the caller

(Professional greeting)

Phrases you can use:
Buenos díasGood morningConsultorio del Doctor GarcíaDoctor García's office¿En qué le puedo ayudar?How can I help you?

Practice Tips

  • *In Mexico, "la comida" (the main meal) is usually around 2-3 p.m., not at noon.
  • *"La junta" is the most common word for a work meeting in Mexico. You'll also hear "la reunión."
  • *Use "de la mañana/tarde/noche" instead of a.m./p.m. when telling time in conversation.
  • *Practice saying times out loud — it helps build fluency with numbers!